Last Updated: October 3, 2026
Epic Auto Group LLC, doing business as Epic Auto Company (“Epic Auto Company,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit a rental application, communicate with us, or use our vehicle rental services.
Information We Collect
We may collect information you voluntarily provide, including your name, phone number, email address, address, date of birth, driver’s license information, rental application information, vehicle and rental details, insurance information, payment-related information, and other information necessary to evaluate or administer a vehicle rental.
We may also collect limited technical information when you use our website, such as device information, browser information, IP address, and website activity.
How We Use Your Information
We may use your information to:
Review and process rental applications.
Verify identity and rental eligibility.
Communicate regarding applications, reservations, rentals, payments, vehicle availability, and customer service.
Process and administer rental transactions.
Verify insurance or other information when applicable.
Prevent fraud, misuse, and unauthorized transactions.
Maintain business and transaction records.
Comply with legal, regulatory, insurance, and contractual requirements.
Improve our website, rental services, and customer experience.
Payment Information
Payments may be processed through third-party payment processors. Epic Auto Company may receive transaction information necessary to confirm and administer payments but does not necessarily receive or store complete payment-card information processed directly by the payment provider.
How We Share Information
We may disclose information to service providers and business partners when reasonably necessary to operate our business, including payment processors, communication providers, technology providers, insurance-related providers, identity or eligibility verification services, and professional advisers.
We may also disclose information when required by law, to respond to lawful requests, to protect our rights or property, to prevent fraud, or to enforce our agreements.
We do not sell or rent personal information to third parties for their independent marketing purposes.
SMS/Text Message Privacy
If you provide your mobile number and consent to receive text messages from Epic Auto Company, we may send messages related to your rental application, rental status, reservations, payments, vehicle availability, customer service, and other communications you have agreed to receive.
Message frequency may vary. Message and data rates may apply. You may opt out of SMS communications at any time by replying STOP. You may reply HELP for assistance or contact us using the information below.
SMS consent and phone numbers collected for SMS communication purposes will not be shared with third parties or affiliates for their marketing or promotional purposes.
Consent to receive marketing text messages is not a condition of purchasing or renting a vehicle or service.
Data Security and Retention
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no electronic transmission or storage method can be guaranteed to be completely secure.
We retain information for as long as reasonably necessary for rental administration, recordkeeping, fraud prevention, dispute resolution, legal compliance, and other legitimate business purposes.
Your Choices
You may choose not to provide certain information, although doing so may prevent us from processing a rental application or providing certain services.
You may opt out of marketing communications using the instructions contained in those communications. Transactional or service-related communications may still be sent when necessary to administer an application or rental.
Third-Party Services
Our website and services may use or link to third-party platforms. Those third parties may maintain their own privacy policies and practices, and Epic Auto Company is not responsible for their independent privacy practices.
Changes to This Privacy Policy
Epic Auto Group LLC may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Updated” date.
Contact Us
Epic Auto Group LLC
d/b/a Epic Auto Company
4780 Highway 5, Suite E12
Douglasville, GA 30135
Phone: 770-672-5715
Email: [email protected]